| 8521515 |
Automatic completion of fragments of text |
Georges Harik, Simon Tong |
2013-08-27 |
| 8280722 |
Automatic completion of fragments of text |
Georges Harik, Simon Tong |
2012-10-02 |
| 8024178 |
Automatic completion of fragments of text |
Georges Harik, Simon Tong |
2011-09-20 |
| 7657423 |
Automatic completion of fragments of text |
Georges Harik, Simon Tong |
2010-02-02 |
| 7130411 |
Hold queue position publication |
Michael Wayne Brown, Wing-Ying Stephanie Leung, Folu Okunseinde, Michael A. Paolini, Seema Sheth-Voss +1 more |
2006-10-31 |
| 7095842 |
Enabling caller controlled hold queue position adjustment |
Michael Wayne Brown, Wing-Ying Stephanie Leung, Folu Okunseinde, Michael A. Paolini, Seema Sheth-Voss +1 more |
2006-08-22 |
| 7050568 |
Hold queue management |
Michael Wayne Brown, Wing-Ying Stephanie Leung, Folu Okunseinde, Michael A. Paolini, Seema Sheth-Voss |
2006-05-23 |
| 6959081 |
Expert hold queue management |
Michael Wayne Brown, Wing-Ying Stephanie Leung, Folu Okunseinde, Michael A. Paolini, Seema Sheth-Voss +1 more |
2005-10-25 |
| 6826276 |
Managing caller profiles across multiple call hold centers |
Michael Wayne Brown, Wing-Ying Stephanie Leung, Folu Okunseinde, Michael A. Paolini, Seema Sheth-Voss +1 more |
2004-11-30 |
