Issued Patents All Time
Showing 26–50 of 114 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9462126 | Tracking individuals using voice verification | Juan F. Caraballo | 2016-10-04 |
| 9354956 | Resource-utilization monitor with self-adjusting sample size | Bertus Eggen, John F. Hollingsworth | 2016-05-31 |
| 9317501 | Data security system for natural language translation | Carl J. Kraenzel, David M. Lubensky, Cheng Wu | 2016-04-19 |
| 9247056 | Identifying contact center agents based upon biometric characteristics of an agent's speech | Victor S. Moore, Wendi L. Nusbickel | 2016-01-26 |
| 9129599 | Automated tuning of speech recognition parameters | Girish Dhanakshirur, Wendi L. Nusbickel | 2015-09-08 |
| 9106610 | Regional firewall clustering in a networked computing environment | Robert K. Floyd, III, Robert P. Monaco, Mahesh Viswanathan | 2015-08-11 |
| 9055150 | Skills based routing in a standards based contact center using a presence server and expertise specific watchers | Victor S. Moore, Wendi L. Nusbickel | 2015-06-09 |
| 9002696 | Data security system for natural language translation | Carl J. Kraenzel, David M. Lubensky, Cheng Wu | 2015-04-07 |
| 8874447 | Inferring switching conditions for switching between modalities in a speech application environment extended for interactive text exchanges | William V. Da Palma, Victor S. Moore, Wendi L. Nusbickel | 2014-10-28 |
| 8812529 | Determining and storing at least one results set in a global ontology database for future use by an entity that subscribes to the global ontology database | Vijay Dheap | 2014-08-19 |
| 8706501 | Method and system for sharing speech processing resources over a communication network | Pradeep P. Mansey | 2014-04-22 |
| 8675859 | Implementing a contact center using open standards and non-proprietary components | Victor S. Moore, Wendi L. Nusbickel | 2014-03-18 |
| 8654940 | Dialect translator for a speech application environment extended for interactive text exchanges | William V. Da Palma, Victor S. Moore, Wendi L. Nusbickel | 2014-02-18 |
| 8654937 | System and method for call center agent quality assurance using biometric detection technologies | Ciprian Agapi, Pradeep P. Mansey | 2014-02-18 |
| 8594305 | Enhancing contact centers with dialog contracts | William V. Da Palma, Victor S. Moore, Wendi L. Nusbickel | 2013-11-26 |
| 8495004 | Determining and storing at least one results set in a global ontology database for future use by an entity that subscribes to the global ontology database | Vijay Dheap | 2013-07-23 |
| 8495139 | Automatic scheduling and establishment of conferences | Joseph G. Rusnak, Robert J. Sundstrom | 2013-07-23 |
| 8417511 | Dynamic grammars for reusable dialogue components | Aimee Silva, Victor S. Moore | 2013-04-09 |
| 8386248 | Tuning reusable software components in a speech application | Girish Dhanakshirur, Aimee Silva | 2013-02-26 |
| 8326622 | Dialog filtering for filling out a form | Carl J. Kraenzel, David M. Lubensky | 2012-12-04 |
| 8259923 | Implementing a contact center using open standards and non-proprietary components | Victor S. Moore, Wendi L. Nusbickel | 2012-09-04 |
| 8239204 | Inferring switching conditions for switching between modalities in a speech application environment extended for interactive text exchanges | William V. Da Palma, Victor S. Moore, Wendi L. Nusbickel | 2012-08-07 |
| 8204182 | Dialect translator for a speech application environment extended for interactive text exchanges | William V. Da Palma, Victor S. Moore, Wendi L. Nusbickel | 2012-06-19 |
| 8189563 | View coordination for callers in a composite services enablement environment | William V. Da Palma, Victor S. Moore, Wendi L. Nusbickel | 2012-05-29 |
| 8150697 | Autonomous systems and network management using speech | Pradeep P. Mansey | 2012-04-03 |