CB

Christopher Clemmett Macleod Beck

GL Genesys Telecommunications Laboratories: 4 patents #84 of 303Top 30%
📍 Oceanside, CA: #279 of 1,008 inventorsTop 30%
🗺 California: #124,610 of 386,348 inventorsTop 35%
Overall (All Time): #1,260,188 of 4,157,543Top 35%
4
Patents All Time

Issued Patents All Time

Showing 1–4 of 4 patents

Patent #TitleCo-InventorsDate
7120700 Method and system for processing multi-media transactions in a communication center Jonathan Michael Berke, Joel A Johnstone, Robin Marie Mitchell, James Karl Powers, Mark Franklin Sidell +1 more 2006-10-10
6910072 Method and apparatus for providing media-independent self-help modules within a multimedia communication-center customer interface Jonathan Michael Berke, Joel A Johnstone, Robin Marie Mitchell, James Karl Powers, Mark Franklin Sidell +1 more 2005-06-21
6874119 Stored-media interface engine providing an abstract record of stored multimedia files within a multimedia communication center Jonathan Michael Berke, Joel A Johnstone, Robin Marie Mitchell, James Karl Powers, Mark Franklin Sidell +1 more 2005-03-29
6170011 Method and apparatus for determining and initiating interaction directionality within a multimedia communication center Jonathan Michael Berke, Joel A Johnstone, Robin Marie Mitchell, James Karl Powers, Mark Franklin Sidell +1 more 2001-01-02