Issued Patents All Time
Showing 1–10 of 10 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| D1077271 | Sample rack | Niandong Liu, Daniel C. Massa | 2025-05-27 |
| 12162016 | Apparatus and method for handling sample containers | Niandong Liu, Daniel C. Massa | 2024-12-10 |
| 12165076 | Training a machine learning algorithm to predict when computing devices may have issues | Lokesh Venugopal, Sachin Jayant Deo | 2024-12-10 |
| 11978059 | Guided problem resolution using machine learning | Shalu Singh, Karthik Ranganathan, Mohammed Amin | 2024-05-07 |
| 11972364 | Automated service design using AI/ML to suggest process blocks for inclusion in service design structure | Puneet Srivastava, Donald Guthan, Sathish Kumar Bikumala | 2024-04-30 |
| 11841892 | Generating test scenarios by detecting failure patterns and themes in customer experiences | Prateek Mathur, Anish K. Arora, Mallory Anne Kolodzey, Shalu Singh, Sathish Kumar Bikumala +1 more | 2023-12-12 |
| 11640573 | Intelligent scoring model for assessing the skills of a customer support agent | Karthik Ranganathan, Sathish Kumar Bikumala, David Thomas Kirkpatrick, Tejas Naren Tennur Narayanan, Shalu Singh | 2023-05-02 |
| 11574460 | Sample container recognition | Niandong Liu, Nobuyuki Hakiri | 2023-02-07 |
| 11463328 | Training a machine learning algorithm to create survey questions | Karthik Ranganathan, Sathish Kumar Bikumala | 2022-10-04 |
| D938612 | Sample rack | Niandong Liu, Daniel C. Massa | 2021-12-14 |