Issued Patents All Time
Showing 26–50 of 51 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11010704 | Automated multi-channel customer journey testing | Alok Kulkarni | 2021-05-18 |
| 10965579 | System and method for interactivity testing of text-based customer communications | Gavin Sansom | 2021-03-30 |
| 10965627 | Automated contact center customer mobile device client infrastructure testing | — | 2021-03-30 |
| 10877876 | System and method for automated thin client contact center agent desktop testing | Alok Kulkarni | 2020-12-29 |
| 10873546 | System and method for automated contact center agent workstation testing | — | 2020-12-22 |
| 10694027 | System and method for automated voice quality testing | Alok Kulkarni | 2020-06-23 |
| 10659601 | System and method for integrated CX-AX contact center testing | Alok Kulkarni | 2020-05-19 |
| 10659402 | System and method for automated end-to-end web interaction testing | Alok Kulkarni | 2020-05-19 |
| 10523604 | Mobile dashboard for automated contact center testing | Alok Kulkarni, Gavin Sansom | 2019-12-31 |
| 10469418 | Automated contact center customer mobile device client infrastructure testing | — | 2019-11-05 |
| 10447848 | System and method for reliable call recording testing and proprietary customer information retrieval | Brian Scott Chapman | 2019-10-15 |
| 10367764 | System and method for automated contact center agent workstation testing | — | 2019-07-30 |
| 10326880 | System and method for integrated CX-AX contact center testing | Alok Kulkarni | 2019-06-18 |
| 10291776 | Interactive voice response system crawler | Alok Kulkarni, Ian Ng, Thomas Fejes | 2019-05-14 |
| 10268571 | System and method for automated thin client contact center agent desktop testing | Alok Kulkarni | 2019-04-23 |
| 10230836 | System and method for automated voice quality testing | Alok Kulkarni | 2019-03-12 |
| 10127513 | Automated multi-channel customer journey testing | Alok Kulkarni | 2018-11-13 |
| 10091356 | Interactive voice response system crawler | Alok Kulkarni, Thomas Fejes | 2018-10-02 |
| 10057410 | Bi-directional audio generation device for speech quality assessment of telephony networks and speech codecs | Tony Dux | 2018-08-21 |
| 9667776 | Bi-directional audio generation device for speech quality assessment of telephony networks and speech codecs | Tony Dux | 2017-05-30 |
| 9544251 | System and method for automated chat testing | Alok Kulkarni | 2017-01-10 |
| 9392113 | System and method for automated chat testing | Alok Kulkarni | 2016-07-12 |
| 9344556 | System and method for automated voice quality testing | Alok Kulkarni | 2016-05-17 |
| 9137184 | System and method for automated chat testing | Alok Kulkarni | 2015-09-15 |
| 9137183 | System and method for automated chat testing | Alok Kulkarni | 2015-09-15 |