Issued Patents All Time
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11514379 | Work assignment queue elimination | Thomas L. Adrian, Steve Wong, Mark J. Thompson, Jek-Sun Wong, Artemios Tavoularis +1 more | 2022-11-29 |
| 11010413 | Generation of support data records using natural language processing | Jonathan William Hall, Troy Cline, Nilesh Phadke | 2021-05-18 |
| 10824993 | Story-mode user interface | Cedric Young, Jek-Sun Wong, Artemios Tavoularis, Steve Wong, Thomas L. Adrian | 2020-11-03 |
| 10810600 | Using multi-factor context for resolving customer service issues | Thomas L. Adrian, Cedric Young, Peter Jon Adams, Jek-Sun Wong, Dinesh Elaprolu +2 more | 2020-10-20 |
| 9864798 | Generation of support data records using natural language processing | Jonathan William Hall, Troy Cline, Nilesh Phadke | 2018-01-09 |