MC

Marc William Joseph Coughlan

AV Avaya: 19 patents #51 of 1,730Top 3%
Overall (All Time): #240,158 of 4,157,543Top 6%
19
Patents All Time

Issued Patents All Time

Showing 1–19 of 19 patents

Patent #TitleCo-InventorsDate
8848879 Customizable notification based on recent communication history Ralph Warta, Peter D. Runcie, Ciaran Gannon, Alexander Quentin Forbes 2014-09-30
8675829 Notify caller if low quality voicemail is being recorded Alexander Quentin Forbes, Ciaran Gannon, Peter D. Runcie, Ralph Warta 2014-03-18
8532285 Method and apparatus for call control using motion and position information Alexander Quentin Forbes, Ciaran Gannon, Rod D. Livingood, Paul Roller Michaelis, Peter D. Runcie +1 more 2013-09-10
8498403 Method and apparatus for managing training of call center agents Alexander Quentin Forbes, Ciaran Gannon, Peter D. Runcie, Ralph Warta 2013-07-30
8229145 Method and apparatus for configuring a handheld audio device using ear biometrics Alexander Quentin Forbes, Ciaran Gannon, Paul Roller Michaelis, Peter D. Runcie, Ralph Warta 2012-07-24
8165282 Exploiting facial characteristics for improved agent selection Alexander Quentin Forbes, Peter D. Runcie, Ralph Warta 2012-04-24
8150003 Caller initiated undivert from voicemail Alexander Quentin Forbes, Ciaran Gannon, Peter D. Runcie, Alexander Martin Scholte 2012-04-03
8130935 Routing of calls based on agents emotional state Alexander Quentin Forbes, Ciarron Gannon, Peter D. Runcie, Ralph Warta 2012-03-06
8041026 Event driven noise cancellation Alexander Quentin Forbes, Peter D. Runcie, Alexander Martin Scholte, Ralph Warta 2011-10-18
8041344 Cooling off period prior to sending dependent on user's state Ralph Warta, Peter D. Runcie, Ciaran Gannon, Alex Forbes 2011-10-18
8027460 Automatic provisioning of distinct ring-tones for co-located telephones Alexander Quentin Forbes, Ciaran Gannon, Peter D. Runcie, Alexander Martin Scholte 2011-09-27
7970115 Assisted discrimination of similar sounding speakers Alexander Quentin Forbes, Alexander Martin Scholte, Peter D. Runcie, Ralph Warta 2011-06-28
7962342 Dynamic user interface for the temporarily impaired based on automatic analysis for speech patterns Alexander Quentin Forbes, Ciaran Gannon, Peter D. Runcie, Alexander Martin Scholte 2011-06-14
7764782 Method and apparatus for routing telecommunication calls Alexander Quentin Forbes, Julian Orbach, Peter D. Runcie, Alexander Martin Scholte, Ralph Warta 2010-07-27
7734034 Remote party speaker phone detection Alexander Quentin Forbes, Peter D. Runcie, Alexander Martin Scholte, Ralph Warta 2010-06-08
7729478 Change speed of voicemail playback depending on context Alexander Quentin Forbes, Peter D. Runcie, Alexander Martin Scholte, Ralph Warta 2010-06-01
7668304 Display hierarchy of participants during phone call Alexander Quentin Forbes, Peter D. Runcie, Alexander Martin Scholte, Ralph Warta 2010-02-23
7564476 Prevent video calls based on appearance Alexander Quentin Forbes, Peter D. Runcie, Alexander Martin Scholte, Ralph Warta 2009-07-21
7460150 Using gaze detection to determine an area of interest within a scene Alexander Quentin Forbes, Paul Roller Michaelis, Peter D. Runcie, Alexander Martin Scholte, Ralph Warta 2008-12-02