| 8848879 |
Customizable notification based on recent communication history |
Marc William Joseph Coughlan, Ralph Warta, Peter D. Runcie, Ciaran Gannon |
2014-09-30 |
| 8675829 |
Notify caller if low quality voicemail is being recorded |
Marc William Joseph Coughlan, Ciaran Gannon, Peter D. Runcie, Ralph Warta |
2014-03-18 |
| 8532285 |
Method and apparatus for call control using motion and position information |
Marc William Joseph Coughlan, Ciaran Gannon, Rod D. Livingood, Paul Roller Michaelis, Peter D. Runcie +1 more |
2013-09-10 |
| 8498403 |
Method and apparatus for managing training of call center agents |
Marc William Joseph Coughlan, Ciaran Gannon, Peter D. Runcie, Ralph Warta |
2013-07-30 |
| 8229145 |
Method and apparatus for configuring a handheld audio device using ear biometrics |
Marc William Joseph Coughlan, Ciaran Gannon, Paul Roller Michaelis, Peter D. Runcie, Ralph Warta |
2012-07-24 |
| 8165282 |
Exploiting facial characteristics for improved agent selection |
Marc William Joseph Coughlan, Peter D. Runcie, Ralph Warta |
2012-04-24 |
| 8150003 |
Caller initiated undivert from voicemail |
Marc William Joseph Coughlan, Ciaran Gannon, Peter D. Runcie, Alexander Martin Scholte |
2012-04-03 |
| 8130935 |
Routing of calls based on agents emotional state |
Marc William Joseph Coughlan, Ciarron Gannon, Peter D. Runcie, Ralph Warta |
2012-03-06 |
| 8041026 |
Event driven noise cancellation |
Marc William Joseph Coughlan, Peter D. Runcie, Alexander Martin Scholte, Ralph Warta |
2011-10-18 |
| 8027460 |
Automatic provisioning of distinct ring-tones for co-located telephones |
Marc William Joseph Coughlan, Ciaran Gannon, Peter D. Runcie, Alexander Martin Scholte |
2011-09-27 |
| 7970115 |
Assisted discrimination of similar sounding speakers |
Marc William Joseph Coughlan, Alexander Martin Scholte, Peter D. Runcie, Ralph Warta |
2011-06-28 |
| 7962342 |
Dynamic user interface for the temporarily impaired based on automatic analysis for speech patterns |
Marc William Joseph Coughlan, Ciaran Gannon, Peter D. Runcie, Alexander Martin Scholte |
2011-06-14 |
| 7764782 |
Method and apparatus for routing telecommunication calls |
Marc William Joseph Coughlan, Julian Orbach, Peter D. Runcie, Alexander Martin Scholte, Ralph Warta |
2010-07-27 |
| 7734034 |
Remote party speaker phone detection |
Marc William Joseph Coughlan, Peter D. Runcie, Alexander Martin Scholte, Ralph Warta |
2010-06-08 |
| 7729478 |
Change speed of voicemail playback depending on context |
Marc William Joseph Coughlan, Peter D. Runcie, Alexander Martin Scholte, Ralph Warta |
2010-06-01 |
| 7668304 |
Display hierarchy of participants during phone call |
Marc William Joseph Coughlan, Peter D. Runcie, Alexander Martin Scholte, Ralph Warta |
2010-02-23 |
| 7647499 |
Apparatus and method for ownership verification |
Colin Blair, Kevin Chan, Christopher R. Gentle, Neil Hepworth, Andrew W. Lang +1 more |
2010-01-12 |
| 7564476 |
Prevent video calls based on appearance |
Marc William Joseph Coughlan, Peter D. Runcie, Alexander Martin Scholte, Ralph Warta |
2009-07-21 |
| 7460150 |
Using gaze detection to determine an area of interest within a scene |
Marc William Joseph Coughlan, Paul Roller Michaelis, Peter D. Runcie, Alexander Martin Scholte, Ralph Warta |
2008-12-02 |
| 7038135 |
Embedded cable connection identification circuits |
Kevin Chan, Christopher R. Gentle |
2006-05-02 |