Issued Patents All Time
Showing 1–4 of 4 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11290597 | Managing a plurality of topics in a user interaction through a plurality of agents in a contact center | Valentine C. Matula | 2022-03-29 |
| 11012570 | Managing a plurality of topics in a user interaction through a plurality of agents in a contact center | Valentine C. Matula | 2021-05-18 |
| 10713662 | Artificial intelligence based identification and data gathering of incomplete interactions and automatically creating tasks to take it to completion | Lakshmi Narayanan, Prem Kumar Bhavnani | 2020-07-14 |
| 10715669 | Systems and methods for controlling transfer of contacts in a contact center | Lakshmi Narayanan, Prem Kumar Bhavnani | 2020-07-14 |