Issued Patents All Time
Showing 26–50 of 50 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9100707 | Integrating video share and text messaging with set-top box and access point | James Fan, Cheng P. Liu | 2015-08-04 |
| 9043817 | System and method of measurement data and back-up channel services | James Fan | 2015-05-26 |
| 9036805 | Implementing a network of intelligent virtual service agents to provide personalized automated responses | James Fan, David Chen | 2015-05-19 |
| 8989698 | Supplemental rescue resources | James Fan, Jeffrey A. Aaron | 2015-03-24 |
| 8972550 | Apparatus and method for establishing communications | James Fan, Lipton Chin-Loy, Richard Kuo, Chandrasekaran Sundaramurthy | 2015-03-03 |
| 8923919 | Method and system for interactive home monitoring | James Fan, Richard Kuo | 2014-12-30 |
| 8908109 | Remote control with content management | James Fan | 2014-12-09 |
| 8843105 | Centralized rescue network | James Fan, Jeffrey A. Aaron | 2014-09-23 |
| 8842820 | Enhanced contact center architecture to support agent resource optimization | James Fan, Deva-Datta Sharma, Eric Towell | 2014-09-23 |
| 8838532 | Collaborative self-service contact architecture with automatic blog content mapping capability | James Fan, Deva-Datta Sharma, Eric Towell | 2014-09-16 |
| 8831184 | Systems and methods to redirect incoming contacts | James Fan, Deva-Datta Sharma, Eric Towell | 2014-09-09 |
| 8811152 | System and method to support secondary channel connection from residential gateway to service provider network | James Fan, Lipton Chin-Loy, Richard Kuo, Chandrasekaran Sundaramurthy | 2014-08-19 |
| 8787553 | Implementing a network of intelligent virtual service agents to provide personalized automated responses | James Fan, David Chen | 2014-07-22 |
| 8768948 | Methods, systems, and computer program products for providing an integrated knowledge management system | James Fan | 2014-07-01 |
| 8750098 | Femtocell service through a secondary connection | James Fan, Cheng P. Liu | 2014-06-10 |
| 8744523 | Method and system for interactive home monitoring | James Fan, Richard Kuo | 2014-06-03 |
| 8743294 | Remote control with content management | James Fan | 2014-06-03 |
| 8705713 | System and method for processing messages | James Fan, Thomas Barrett | 2014-04-22 |
| 8677443 | Set top box with capability to support user identification | James Fan | 2014-03-18 |
| 8676155 | Conditional message forwarding functions | James Fan, Thomas Barrett | 2014-03-18 |
| 8621067 | Apparatus and method for managing communications | James Fan, Lipton Chin-Loy, Richard Kuo, Chandrasekaran Sundaramurthy | 2013-12-31 |
| 8559608 | Location information provisioning | James Fan, Thomas Barrett, Hieu Le | 2013-10-15 |
| 8555113 | System and method to manage problems with network-based services | James Fan | 2013-10-08 |
| 8422644 | Systems and methods to redirect incoming contacts | James Fan, Deva-Datta Sharma, Eric Towell | 2013-04-16 |
| 8266478 | System and method to manage problems with network-based services | James Fan | 2012-09-11 |