Issued Patents All Time
Showing 76–100 of 118 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9036805 | Implementing a network of intelligent virtual service agents to provide personalized automated responses | David Chen, Jennifer K. Lam | 2015-05-19 |
| 8989698 | Supplemental rescue resources | Jeffrey A. Aaron, Jennifer K. Lam | 2015-03-24 |
| 8972550 | Apparatus and method for establishing communications | Lipton Chin-Loy, Richard Kuo, Jennifer K. Lam, Chandrasekaran Sundaramurthy | 2015-03-03 |
| 8923919 | Method and system for interactive home monitoring | Richard Kuo, Jennifer K. Lam | 2014-12-30 |
| 8908109 | Remote control with content management | Jennifer K. Lam | 2014-12-09 |
| 8849310 | Event based service | David Chen, Richard Kuo | 2014-09-30 |
| 8843105 | Centralized rescue network | Jeffrey A. Aaron, Jennifer K. Lam | 2014-09-23 |
| 8842820 | Enhanced contact center architecture to support agent resource optimization | Jennifer K. Lam, Deva-Datta Sharma, Eric Towell | 2014-09-23 |
| 8838532 | Collaborative self-service contact architecture with automatic blog content mapping capability | Deva-Datta Sharma, Jennifer K. Lam, Eric Towell | 2014-09-16 |
| 8832249 | Methods and apparatus to adjust resource allocation in a distributive computing network | Richard Kuo, Deva-Datta Sharma | 2014-09-09 |
| 8831184 | Systems and methods to redirect incoming contacts | Jennifer K. Lam, Deva-Datta Sharma, Eric Towell | 2014-09-09 |
| 8811152 | System and method to support secondary channel connection from residential gateway to service provider network | Lipton Chin-Loy, Richard Kuo, Jennifer K. Lam, Chandrasekaran Sundaramurthy | 2014-08-19 |
| 8806523 | System and method to enable access to broadband services | Richard Kuo, David Chen | 2014-08-12 |
| 8787553 | Implementing a network of intelligent virtual service agents to provide personalized automated responses | David Chen, Jennifer K. Lam | 2014-07-22 |
| 8768948 | Methods, systems, and computer program products for providing an integrated knowledge management system | Jennifer K. Lam | 2014-07-01 |
| 8750098 | Femtocell service through a secondary connection | Jennifer K. Lam, Cheng P. Liu | 2014-06-10 |
| 8744523 | Method and system for interactive home monitoring | Richard Kuo, Jennifer K. Lam | 2014-06-03 |
| 8743294 | Remote control with content management | Jennifer K. Lam | 2014-06-03 |
| 8737416 | Access link aggregator | Richard Kuo, Srilal Weerasinghe | 2014-05-27 |
| 8737318 | Service models for roaming mobile device | David Chen, Richard Kuo | 2014-05-27 |
| 8730824 | Method and apparatus for managing services in a communication system | Chou Lan Pok, Michael Raftelis, Kevin Meng, Raghvendra Savoor | 2014-05-20 |
| 8705713 | System and method for processing messages | Jennifer K. Lam, Thomas Barrett | 2014-04-22 |
| 8676155 | Conditional message forwarding functions | Thomas Barrett, Jennifer K. Lam | 2014-03-18 |
| 8677443 | Set top box with capability to support user identification | Jennifer K. Lam | 2014-03-18 |
| 8670752 | Providing integrated service-entity premium communication services | David Chen, Richard Kuo | 2014-03-11 |