Issued Patents All Time
Showing 1–2 of 2 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12315498 | Computing action recommendation system for facilitating real time communication | Nicholas Sun, Fan Luo, Wei Niu | 2025-05-27 |
| 12073340 | Accurate individual queue level metric forecasting for virtual contact center queues with insufficient data, using models trained at higher granularity level | Yiwei Li, Wei Niu, Tak Chung Lung, Yung-Chun Lin, Thomas B. Johnston +4 more | 2024-08-27 |