Issued Patents All Time
Showing 1–6 of 6 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10692016 | Classifying unstructured computer text for complaint-specific interactions using rules-based and machine learning modeling | Aravind Chandramouli, Sunil Kumar | 2020-06-23 |
| 10311377 | Categorization of user interactions into predefined hierarchical categories | Ravi Vijayaraghavan, Vaibhav Srivastava, R. Mathangi Sri | 2019-06-04 |
| 9626629 | Categorization of user interactions into predefined hierarchical categories | Ravi Vijayaraghavan, Vaibhav Srivastava, R. Mathangi Sri | 2017-04-18 |
| 9460455 | Determining product categories by mining interaction data in chat transcripts | R. Mathangi Sri, Ravi Vijayaraghavan | 2016-10-04 |
| 9350863 | Method and apparatus for analyzing leakage from chat to voice | R. Mathangi Sri, Vaibhav Srivastava, Ravi Vijayaraghavan | 2016-05-24 |
| 9055148 | Method and apparatus for analyzing leakage from chat to voice | R. Mathangi Sri, Vaibhav Srivastava, Ravi Vijayaraghavan | 2015-06-09 |