Issued Patents 2024
Showing 1–6 of 6 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11936813 | Collaborative virtual waiting room with connection modes | Vi Dinh Chau, Xu Li | 2024-03-19 |
| 11928692 | Event-based contact center deployment | Xu Li | 2024-03-12 |
| 11922355 | Sentiment-based participation requests for contact center engagements | Xu Li | 2024-03-05 |
| 11909918 | Mapping a universal contact center service access point to a service access point specific to a determined modality | Xu Li | 2024-02-20 |
| 11882241 | Profile-based contact center request routing | Xu Li | 2024-01-23 |
| 11869809 | Semiconductor components having conductive vias with aligned back side conductors | Tongbi Jiang | 2024-01-09 |