Issued Patents 2023
Showing 1–14 of 14 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11856142 | Adaptive cloud conversation ecosystem | Matthew DiMaria, Shannon Lekas | 2023-12-26 |
| 11800016 | System and method for adaptive cloud conversation platform | Matthew DiMaria, Shannon Lekas | 2023-10-24 |
| 11792321 | System and method for enhanced virtual queuing | Daniel Bohannon, Richard Daniel Siebert, Jay Power, Matthew DiMaria, Shannon Lekas | 2023-10-17 |
| 11743387 | System and method for an adaptive cloud conversation platform | Matthew DiMaria, Shannon Lekas | 2023-08-29 |
| 11706341 | System and method for intent-based active callback management | Matthew DiMaria, Shannon Lekas, Kurt Nelson, Nicholas James Kennedy, Brian Galvin | 2023-07-18 |
| 11665282 | System and method for secure transitory data storage and management | Matthew DiMaria, Thomas Spencer McCarthy-Howe, Shannon Lekas | 2023-05-30 |
| 11659090 | System and method for hybrid callback management with biometric authentication | Matthew DiMaria, Shannon Lekas, Kurt Nelson, Nicholas James Kennedy, Kevin Shinseki +1 more | 2023-05-23 |
| 11641423 | System and method for callback management with alternate site routing and callback pacing | Matthew DiMaria, Shannon Lekas, Kurt Nelson, Nicholas James Kennedy, Kevin Shinseki +1 more | 2023-05-02 |
| 11611658 | System and method for adaptive cloud conversation platform | Matthew DiMaria, Shannon Lekas | 2023-03-21 |
| 11601553 | System and method for enhanced virtual queuing | Daniel Bohannon, Richard Daniel Siebert, Jay Power, Matthew DiMaria, Shannon Lekas | 2023-03-07 |
| 11595524 | System and method for callback management utilizing smart callbacks | Matthew DiMaria, Shannon Lekas, Kurt Nelson, Nicholas James Kennedy, Kevin Shinseki +1 more | 2023-02-28 |
| 11582347 | System and method for enhanced virtual queuing | Daniel Bohannon, Richard Daniel Siebert, Jay Power, Matthew DiMaria, Shannon Lekas | 2023-02-14 |
| 11553089 | System and method for mobile device active callback prioritization | Matthew DiMaria, Shannon Lekas | 2023-01-10 |
| 11546472 | System and method for a cloud callback platform | Matthew DiMaria, Thomas Spencer McCarthy-Howe, Shannon Lekas | 2023-01-03 |