Issued Patents 2023
Showing 1–3 of 3 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11778099 | Systems and methods relating to predictive routing and occupancy balancing | Emir Munoz, Rory McTigue, David Farrell | 2023-10-03 |
| 11568305 | System and method for customer journey event representation learning and outcome prediction using neural sequence models | Sapna Negi, Aravind Ganapathiraju, Emir Munoz, Veera Elluru Raghavendra, Felix Immanuel Wyss | 2023-01-31 |
| 11553317 | System and method for interaction routing by applying predictive analytics and machine learning to web and mobile application context | Joseph Smyth, Ismael Rivera | 2023-01-10 |