Issued Patents 2023
Showing 1–8 of 8 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11843717 | Highly scalable contact center with automated transition from voice interaction | Joaquin Omar Alvarado | 2023-12-12 |
| 11832149 | Intelligent park and page functions in a communication system | Mehmet C. Balasaygun, Christopher D. Baldwin, Kurt Haserodt | 2023-11-28 |
| 11785140 | Gesture-based call center agent state change control | Harsh V. Mendiratta, John A. Young | 2023-10-10 |
| 11734697 | Device handoff | Kurt Haserodt, Valentine C. Matula | 2023-08-22 |
| 11659086 | Tunable chatbots | Valentine C. Matula, Dragan Grebovich | 2023-05-23 |
| 11627288 | Systems and methods of automatic surveillance and reporting | Valentine C. Matula, Dragan Grebovich, Amit Mishra, John Carey | 2023-04-11 |
| 11595526 | Systems and methods of contact center client assignment leveraging quantum computation | Dragan Grebovic, John A. Young | 2023-02-28 |
| 11570223 | Intelligent detection and automatic correction of erroneous audio settings in a video conference | Pushkar Yashavant Deole, Sandesh Chopdekar, Navin Daga | 2023-01-31 |