Issued Patents 2023
Showing 1–3 of 3 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11640573 | Intelligent scoring model for assessing the skills of a customer support agent | Karthik Ranganathan, Sathish Kumar Bikumala, David Thomas Kirkpatrick, Shalu Singh, Amit Sawhney | 2023-05-02 |
| 11595525 | Assigning customer calls to customer care agents based on compatability | Gautam Kaura, Sathish Kumar Bikumala | 2023-02-28 |
| 11562121 | AI driven content correction built on personas | Sathish Kumar Bikumala, Karthik Ranganathan | 2023-01-24 |