Issued Patents 2022
Showing 1–4 of 4 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11386382 | System and method for determining and utilizing after-call-work factor in contact center quality processes | Salil Dhawan, Harshit Sharma | 2022-07-12 |
| 11367089 | Genuineness of customer feedback | Salil Dhawan | 2022-06-21 |
| 11337133 | Systems and methods for optimal channel selection | Salil Dhawan, Ashish Seth, Sebastien Roland Mancel, Tushar Deshmukh, Deepak Tiwari +3 more | 2022-05-17 |
| 11310364 | Upfront customer time consideration along with optimized agent desktop in a contact center | Salil Dhawan | 2022-04-19 |