Issued Patents 2021
Showing 1–4 of 4 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| RE48860 | Estimating agent performance in a call routing center system | Zia Chishti | 2021-12-21 |
| RE48846 | Estimating agent performance in a call routing center system | Zia Chishti | 2021-12-07 |
| 10992812 | Call mapping systems and methods using variance algorithm (VA) and/or distribution compensation | Zia Chishti | 2021-04-27 |
| 10979569 | Call mapping systems and methods using bayesian mean regression (BMR) | Zia Chishti | 2021-04-13 |