Issued Patents 2021
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11019214 | Techniques for pairing contacts and agents in a contact center system | — | 2021-05-25 |
| 10999439 | Techniques for estimating expected performance in a task assignment system | Zia Chishti, Ittai Kan | 2021-05-04 |
| 10972610 | Techniques for estimating expected performance in a task assignment system | Zia Chishti, Ittai Kan | 2021-04-06 |