Issued Patents 2020
Showing 1–7 of 7 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10839801 | Configuration for remote multi-channel language interpretation performed via imagery and corresponding audio at a display-based device | Lindsay D'Penha, Julia Berke | 2020-11-17 |
| 10827068 | Method and apparatus of processing caller responses | James K. Boutcher, David Scheet, Daniel E. Smith | 2020-11-03 |
| 10741179 | Quality control configuration for machine interpretation sessions | Lindsay D'Penha, Julia Berke | 2020-08-11 |
| 10616166 | Method and apparatus of providing live support service in a notification system | James K. Boutcher | 2020-04-07 |
| 10613827 | Configuration for simulating a video remote interpretation session | Lindsay D'Penha, Julia Berke | 2020-04-07 |
| 10601743 | Providing data messaging support by intercepting and processing received short message service (SMS) messages at a customer support service | Adam Caldwell, James K. Boutcher | 2020-03-24 |
| 10552845 | Providing data messaging support by intercepting and processing received short message service (SMS) messages at a customer support service | Adam Caldwell, James K. Boutcher | 2020-02-04 |