Issued Patents 2020
Showing 1–4 of 4 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10827071 | System and method for SMS and email enabled automated agent assistance within a cloud-based contact center | Tiago Paiva, Charanya Kannan, Bruno Antunes, Joao Carmo, Marco Costa | 2020-11-03 |
| 10812655 | Methods and systems for seamless outbound cold calls using virtual agents | Tiago Paiva, Bruno Antunes | 2020-10-20 |
| 10812659 | Optimized dynamic number insertion (DNI) | — | 2020-10-20 |
| 10785374 | Optimized dynamic number insertion (DNI) | — | 2020-09-22 |