Issued Patents 2020
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10810600 | Using multi-factor context for resolving customer service issues | Thomas L. Adrian, Cedric Young, Peter Jon Adams, Jek-Sun Wong, Sun Chun Chu +2 more | 2020-10-20 |
| 10785281 | Breaking down the load time of a web page into coherent components | Adam Cath, Swathi Bhat, Maxwell Taylor Virgil, Puneet Anand | 2020-09-22 |