Issued Patents 2020
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10824993 | Story-mode user interface | Cedric Young, Jek-Sun Wong, Artemios Tavoularis, Steve Wong, Thomas L. Adrian | 2020-11-03 |
| 10810600 | Using multi-factor context for resolving customer service issues | Thomas L. Adrian, Cedric Young, Peter Jon Adams, Jek-Sun Wong, Dinesh Elaprolu +2 more | 2020-10-20 |