Issued Patents 2020
Showing 1–6 of 6 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10798245 | Method and apparatus for facilitating agent conversations with customers of an enterprise | Subha Sethumadhavan | 2020-10-06 |
| 10755293 | Customer journey prediction and resolution | Andrew Chang | 2020-08-25 |
| 10726427 | Method and apparatus for building a user profile, for personalization using interaction data, and for generating, identifying, and capturing user data across interactions using unique user identification | Ravi Vijayaraghavan, Kranthi Mitra ADUSUMILLI | 2020-07-28 |
| 10635695 | Systems and methods for facilitating dialogue mining | Suchana Seth, Bhupinder Singh, Mathangi Sri Ramachandran, Ravi Vijayaraghavan | 2020-04-28 |
| 10592949 | Method and apparatus for linking customer interactions with customer messaging platforms | — | 2020-03-17 |
| 10574824 | Method and apparatus for facilitating agent conversations with customers of an enterprise | — | 2020-02-25 |