Issued Patents 2019
Showing 1–6 of 6 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10490191 | Interacting with a user device to provide automated testing of a customer service representative | Abdelkadar M'Hamed Benkreira, Joshua Edwards, Michael Mossoba | 2019-11-26 |
| 10477025 | Utilizing machine learning with call histories to determine support queue positions for support calls | Joshua Edwards, Abdelkadar M'Hamed Benkreira, Michael Mossoba | 2019-11-12 |
| 10468014 | Updating a speech generation setting based on user speech | Joshua Edwards, Michael Mossoba, Abdelkadar M'Hamed Benkreira | 2019-11-05 |
| 10425533 | Interacting with an interactive voice response system device or agent device of an organization | Michael Mossoba, Joshua Edwards, Abdelkadar M'Hamed Benkreira | 2019-09-24 |
| 10419607 | Identifying a media item to present to a user device via a communication session | Michael Mossoba, Joshua Edwards, Abdelkadar M'Hamed Benkreira | 2019-09-17 |
| 10410056 | Computer vision based asset evaluation | Sophie Bermudez, Michael Saia, Kaylyn Gibilterra, Sarah Cunningham, Salik Shah | 2019-09-10 |