Issued Patents 2019
Showing 1–25 of 43 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10523535 | Utilizing machine learning with self-support actions to determine support queue positions for support calls | Michael Mossoba, Joshua Edwards | 2019-12-31 |
| 10521837 | Preemptive transaction analysis | Michael Mossoba, Joshua Edwards | 2019-12-31 |
| 10515630 | Analysis of a topic in a communication relative to a characteristic of the communication | Joshua Edwards, Michael Mossoba | 2019-12-24 |
| 10510065 | Interacting with an automated teller machine using a user device | Michael Mossoba, Joshua Edwards | 2019-12-17 |
| 10496998 | Generating a random verification code for a transaction | Joshua Edwards, Michael Mossoba | 2019-12-03 |
| 10497372 | Voice-assistant activated virtual card replacement | Adam Vukich, Vu Nguyen, Joshua Edwards, Jonatan Yucra Rodriguez, David Gabriele | 2019-12-03 |
| 10489041 | Rule-based user interface layout rearrangement | Joshua Edwards, Vu Nguyen, Adam Vukich, Jonatan Yucra Rodriguez, Mykhaylo Bulgakov +3 more | 2019-11-26 |
| 10491489 | Utilizing machine learning with self-support actions to determine support queue positions for support calls | Michael Mossoba, Joshua Edwards | 2019-11-26 |
| 10490191 | Interacting with a user device to provide automated testing of a customer service representative | Joshua Edwards, Michael Mossoba, Alexandra Colevas | 2019-11-26 |
| 10489788 | Determining a body mass index of a user of a transaction device and verifying the user for utilization of the transaction device based on the body mass index | Joshua Edwards, Michael Mossoba | 2019-11-26 |
| 10489578 | Authentication using emoji-based passwords | Michael Mossoba, Joshua Edwards | 2019-11-26 |
| 10484367 | Utilizing natural language processing to automatically perform multi-factor authentication | Vu Nguyen, David Gabriele, Jonatan Yucra Rodriguez, Joshua Edwards, Adam Vukich | 2019-11-19 |
| 10475444 | Listening devices for obtaining metrics from ambient noise | Michael Mossoba, Joshua Edwards, Austen Novis, Sophie Bermudez | 2019-11-12 |
| 10477510 | Aggregating location data of a transaction device and a user device associated with a user to determine a location of the user | Joshua Edwards, Adam Vukich | 2019-11-12 |
| 10477025 | Utilizing machine learning with call histories to determine support queue positions for support calls | Joshua Edwards, Michael Mossoba, Alexandra Colevas | 2019-11-12 |
| 10474981 | Utilizing machine learning to generate augmented reality delivery instructions for delivering an item to a location | Michael Mossoba, Joshua Edwards | 2019-11-12 |
| 10468014 | Updating a speech generation setting based on user speech | Joshua Edwards, Michael Mossoba, Alexandra Colevas | 2019-11-05 |
| 10459719 | Disabling a script based on indications of unsuccessful execution of the script | Joshua Edwards, Vu Nguyen, Adam Vukich, Mykhaylo Bulgakov, David Gabriele +2 more | 2019-10-29 |
| 10452736 | Determining whether an authenticated user session is active for a domain | Vu Nguyen, Joshua Edwards, Adam Vukich, Mykhaylo Bulgakov, David Gabriele +3 more | 2019-10-22 |
| 10453287 | Utilizing a short-range wireless communication device to provide keyless access to a safe deposit box | Joshua Edwards, Michael Mossoba | 2019-10-22 |
| 10425533 | Interacting with an interactive voice response system device or agent device of an organization | Michael Mossoba, Joshua Edwards, Alexandra Colevas | 2019-09-24 |
| 10419607 | Identifying a media item to present to a user device via a communication session | Michael Mossoba, Joshua Edwards, Alexandra Colevas | 2019-09-17 |
| 10410294 | Utilizing machine learning models to automatically perform actions that maintain a plan for an event | Ljubica Chatman, Michael Mossoba, Joshua Edwards, Tyler Maiman | 2019-09-10 |
| 10412080 | Authenticating a user device via a monitoring device | Joshua Edwards, Adam Vukich | 2019-09-10 |
| 10402817 | Relaxed fraud detection for transactions using virtual transaction cards | Joshua Edwards, Adam Vukich | 2019-09-03 |