Issued Patents 2019
Showing 1–3 of 3 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10410147 | Mechanism for adaptive modification of an attribute tree in graph based contact centers | Wen-Hua Ju | 2019-09-10 |
| 10382628 | System and method for routing work requests to a resource group of an enterprise | Neil O'Connor, Tony McCormack, John McGreevy | 2019-08-13 |
| 10313526 | Mechanism for work assignment in a graph-based contact center | Wen-Hua Ju | 2019-06-04 |