Issued Patents 2019
Showing 1–6 of 6 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10477018 | Management of agent sessions for omnichannel predictive outbound | Neil O'Connor, Amit Mishra | 2019-11-12 |
| 10356130 | Computer telephony integration (CTI) control of multiple devices with a single address of record | Ananda HP, Amit Bijwe, Gordon R. Brunson | 2019-07-16 |
| 10348778 | Dynamic device pairing with media server audio substitution | Ming Hou, Zlatan Dedic | 2019-07-09 |
| 10320972 | Enhanced session initiation protocol recording | Manish Chatterjee, Ananda HP, Sumit Bijwe | 2019-06-11 |
| 10270903 | Failover announcements | — | 2019-04-23 |
| 10230801 | Session reconstruction using proactive redirect | Thorsten Ohrstrom Sandgren, Timothy I. Ross, Harsh V. Mendiratta | 2019-03-12 |