Issued Patents 2019
Showing 1–10 of 10 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10445757 | Promotion service | Sreenivasa Gorti, Karen Mullis | 2019-10-15 |
| 10412124 | Initiating a server-directed communication session | Steven A. Siegel, Karen Mullis | 2019-09-10 |
| 10374971 | Load adaptation architecture framework for orchestrating and managing services in a cloud computing system | Anisa Parikh, Siroos K. Afshar, Paritosh Bajpay, Pradeep Khowash | 2019-08-06 |
| 10367942 | System and method for analytics with automated whisper mode | Mazin Gilbert | 2019-07-30 |
| 10348569 | Creating and using service control functions | Walter Cooper Chastain, Dean Bragg, John Oetting, Frank Cariello, Paul Edward Smith, JR. | 2019-07-09 |
| 10257356 | Task assignments to workers | Daniel Sujansky | 2019-04-09 |
| 10224037 | Customer care database creation system and method | Mazin Gilbert | 2019-03-05 |
| 10223385 | Systems, methods, and computer storage devices for providing third party application service providers with access to subscriber information | Sangar Dowlatkhah, Venson Shaw | 2019-03-05 |
| 10200536 | Omni channel customer care system and method | Mazin Gilbert | 2019-02-05 |
| 10193837 | Presence-based communications | Mark Jeffrey Foladare | 2019-01-29 |