| 10445757 |
Promotion service |
Sreenivasa Gorti, Karen Mullis |
2019-10-15 |
| 10412124 |
Initiating a server-directed communication session |
Steven A. Siegel, Karen Mullis |
2019-09-10 |
| 10374971 |
Load adaptation architecture framework for orchestrating and managing services in a cloud computing system |
Anisa Parikh, Siroos K. Afshar, Paritosh Bajpay, Pradeep Khowash |
2019-08-06 |
| 10367942 |
System and method for analytics with automated whisper mode |
Mazin Gilbert |
2019-07-30 |
| 10348569 |
Creating and using service control functions |
Walter Cooper Chastain, Dean Bragg, John Oetting, Frank Cariello, Paul Edward Smith, JR. |
2019-07-09 |
| 10257356 |
Task assignments to workers |
Daniel Sujansky |
2019-04-09 |
| 10224037 |
Customer care database creation system and method |
Mazin Gilbert |
2019-03-05 |
| 10223385 |
Systems, methods, and computer storage devices for providing third party application service providers with access to subscriber information |
Sangar Dowlatkhah, Venson Shaw |
2019-03-05 |
| 10200536 |
Omni channel customer care system and method |
Mazin Gilbert |
2019-02-05 |
| 10193837 |
Presence-based communications |
Mark Jeffrey Foladare |
2019-01-29 |