Issued Patents 2019
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10515632 | Asynchronous virtual assistant | — | 2019-12-24 |
| 10515119 | Sequential recommender system for virtualized network services | Thomas Kirk, Rittwik Jana, John F. Murray, Tan Xu | 2019-12-24 |
| 10489517 | On-demand language translation for television programs | Srinivas Bangalore, David Crawford Gibbon, Patrick Haffner, Zhu Liu, Behzad Shahraray | 2019-11-26 |
| 10367942 | System and method for analytics with automated whisper mode | Reuben Klein | 2019-07-30 |
| 10224037 | Customer care database creation system and method | Reuben Klein | 2019-03-05 |
| 10217457 | Learning from interactions for a spoken dialog system | Esther Levin, Michael Lederman Littman, Robert Elias Schapire | 2019-02-26 |
| 10200536 | Omni channel customer care system and method | Reuben Klein | 2019-02-05 |
| 10182152 | Optimizing channel selection for customer care | — | 2019-01-15 |