Issued Patents 2019
Showing 1–4 of 4 patents
| Patent # | Title | Co-Inventors | Date | Approx Value ⓘ |
|---|---|---|---|---|
| 10445744 | Systems and methods for customer contact | Jeremy A. Dashe, Donald L. Kaufman, Yung-Chun Lin, Joseph Daniel Sullivan | 2019-10-15 | $86,471,000 |
| 10348903 | System and method for automated call distribution | Jeremy A. Dashe, Yung-Chun Lin, Kenneth C. Macfarlane, Eric Samuel Stone, Raymond Sharpe +1 more | 2019-07-09 | $104,170,000 |
| 10277743 | Configurable natural language contact flow | Saket Agarwal, Joseph Daniel Sullivan, Pasquale DeMaio, Jaswinder Singh Randhawa, Nihal Chand Jain | 2019-04-30 | $112,773,000 |
| 10178600 | Quality-based phone routing | Zachary Lee Yeager, Ajit Kumar, Joseph Daniel Sullivan | 2019-01-08 | $100,085,000 |