Issued Patents 2019
Showing 1–5 of 5 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10509671 | Techniques for behavioral pairing in a task assignment system | Ittai Kan, Zia Chishti, James Edward Elmore | 2019-12-17 |
| 10496438 | Techniques for adapting behavioral pairing to runtime conditions in a task assignment system | Syed Rizvi | 2019-12-03 |
| 10375246 | Techniques for estimating expected performance in a task assignment system | Zia Chishti, Ittai Kan | 2019-08-06 |
| 10326884 | Techniques for hybrid behavioral pairing in a contact center system | Zia Chishti | 2019-06-18 |
| 10320985 | Techniques for hybrid behavioral pairing in a contact center system | Zia Chishti | 2019-06-11 |