Issued Patents 2019
Showing 1–8 of 8 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10515380 | Proactive surveys based on customer information | Pallipuram V. Kannan, Kranthi Mitra ADUSUMILLI | 2019-12-24 |
| 10482521 | Intent prediction based recommendation system using data combined from multiple channels | Subhash Ramchandra Kulkarni, Kranthi Mitra ADUSUMILLI | 2019-11-19 |
| 10484541 | Method and apparatus for improving goal-directed textual conversations between agents and customers | Pallipuram V. Kannan, R. Mathangi Sri, Suchana Seth | 2019-11-19 |
| 10373177 | Dynamic prediction of online shopper's intent using a combination of prediction models | Kranthi Mitra ADUSUMILLI, Subhash Ramchandra Kulkarni, Ravi Prakash | 2019-08-06 |
| 10360610 | Method and apparatus for intent modeling and prediction | Subhash Ramchandra Kulkarni, Kranthi Mitra ADUSUMILLI | 2019-07-23 |
| 10311377 | Categorization of user interactions into predefined hierarchical categories | Vaibhav Srivastava, R. Mathangi Sri, Nitin Kumar Hardeniya | 2019-06-04 |
| 10216845 | Method and apparatus for predictive enrichment of search in an enterprise | Gangadharan Kumar | 2019-02-26 |
| 10200420 | Method and apparatus for optimizing customer service across multiple channels | Pallipuram V. Kannan | 2019-02-05 |