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Methods and systems for automatically recognizing actions in a call center environment using video data |
Wencheng Wu, Eric Michael Gross, Jinhui Yao, Rakesh Kulkarni |
2018-07-31 |
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Method and system for automatically recognizing facial expressions via algorithmic periocular localization |
Matthew Shreve, Robert P. Loce, Edgar A. Bernal, Wencheng Wu |
2018-06-12 |
| 9998598 |
Methods and systems for automatically recognizing actions in a call center environment using screen capture technology |
Rakesh Kulkarni, Wencheng Wu, Jagadeesh Chandra Bose Rantham Prabhakara, Eric Michael Gross, Jinhui Yao +5 more |
2018-06-12 |
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Method and system for detecting the occurrence of an interaction event via trajectory-based analysis |
Robert P. Loce, Wencheng Wu, Edgar A. Bernal, Daniel S. Hann |
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System and method for detecting potential mugging event via trajectory-based analysis |
Robert P. Loce, Wencheng Wu, Edgar A. Bernal |
2018-05-08 |
| 9883035 |
Methods and systems for automatically recognizing actions in a call center environment using screen capture technology |
Rakesh Kulkarni, Wencheng Wu, Jagadeesh Chandra Bose Rantham Prabhakara, Eric Michael Gross, Jinhui Yao +3 more |
2018-01-30 |
| 9875903 |
Store resource event detection |
Matthew Shreve, Edgar A. Bernal, Robert P. Loce |
2018-01-23 |