Issued Patents 2018
Showing 1–4 of 4 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10038785 | Methods and systems for automatically recognizing actions in a call center environment using video data | Wencheng Wu, Eric Michael Gross, Michael C. Mongeon, Rakesh Kulkarni | 2018-07-31 |
| 9998598 | Methods and systems for automatically recognizing actions in a call center environment using screen capture technology | Rakesh Kulkarni, Wencheng Wu, Jagadeesh Chandra Bose Rantham Prabhakara, Eric Michael Gross, Isaiah Simmons +5 more | 2018-06-12 |
| 9912564 | Methods and systems to identify bottleneck causes in applications using temporal bottleneck point detection | Gueyoung Jung | 2018-03-06 |
| 9883035 | Methods and systems for automatically recognizing actions in a call center environment using screen capture technology | Rakesh Kulkarni, Wencheng Wu, Jagadeesh Chandra Bose Rantham Prabhakara, Eric Michael Gross, Isaiah Simmons +3 more | 2018-01-30 |