Issued Patents 2018
Showing 1–12 of 12 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10162734 | Method and system for crowdsourcing software quality testing and error detection in a tax return preparation system | Joseph Cessna, Christopher C. Gielow, Matthew Cannon | 2018-12-25 |
| 10147424 | Generating self-support metrics based on paralinguistic information | Benjamin Indyk, Raymond Chan | 2018-12-04 |
| 10147037 | Method and system for determining a level of popularity of submission content, prior to publicizing the submission content with a question and answer support system | Matthew Cannon | 2018-12-04 |
| 10140578 | System and method for managing social-based questions and answers | Nima Sarshar, Todd Frey Goodyear, Bradly Feeley | 2018-11-27 |
| 10134050 | Method and system for facilitating the production of answer content from a mobile device for a question and answer based customer support system | Kelvin Hung, Matthew Cannon | 2018-11-20 |
| 10135989 | Personalized support routing based on paralinguistic information | Benjamin Indyk, Raymond Chan | 2018-11-20 |
| 10083213 | Method and system for routing a question based on analysis of the question content and predicted user satisfaction with answer content before the answer content is generated | Matthew Cannon, Todd Frey Goodyear, Kelvin Hung | 2018-09-25 |
| 10049664 | Determining application experience based on paralinguistic information | Benjamin Indyk, Raymond Chan | 2018-08-14 |
| 10042836 | Semantic knowledge base for tax preparation | Gang Wang | 2018-08-07 |
| 10031970 | Search engine optimization in social question and answer systems | Todd Frey Goodyear, Bradly Feeley | 2018-07-24 |
| 10019988 | Adjusting a ranking of information content of a software application based on feedback from a user | Raymond Chan, Benjamin Indyk | 2018-07-10 |
| 9947028 | System and method for increasing online conversion rate of potential users | Warren Bartolome, Todd Frey Goodyear | 2018-04-17 |