Issued Patents 2018
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10147424 | Generating self-support metrics based on paralinguistic information | Igor A. Podgorny, Raymond Chan | 2018-12-04 |
| 10135989 | Personalized support routing based on paralinguistic information | Igor A. Podgorny, Raymond Chan | 2018-11-20 |
| 10049664 | Determining application experience based on paralinguistic information | Igor A. Podgorny, Raymond Chan | 2018-08-14 |
| 10019988 | Adjusting a ranking of information content of a software application based on feedback from a user | Raymond Chan, Igor A. Podgorny | 2018-07-10 |