RM

Richard McCrossan

GL Genesys Telecommunications Laboratories: 3 patents #12 of 121Top 10%
📍 Lisburn, CA: #1 of 1 inventorsTop 100%
Overall (2018): #37,325 of 503,207Top 8%
4
Patents 2018

Issued Patents 2018

Showing 1–4 of 4 patents

Patent #TitleCo-InventorsDate
10038787 System and method for managing and transitioning automated chat conversations Eric Tamblyn, Herbert Willi Artur Ristock, Arnaud Lejeune, Paul Segre, Steve O'Donoghue 2018-07-31
9942399 System and methods for tracking unresolved customer involvement with a service organization and automatically formulating a dynamic service solution Yi-Han Chang, Robert Finan, Brian J. Bischoff 2018-04-10
9912810 System and method for chat automation Paul Segre, Eric Tamblyn, Herbert Willi Artur Ristock, Arnaud Lejeune, Steve O'Donoghue 2018-03-06
9866693 System and method for monitoring progress of automated chat conversations Eric Tamblyn, Herbert Willi Artur Ristock, Arnaud Lejeune, Paul Segre, Steve O'Donoghue 2018-01-09