Issued Patents 2018
Showing 1–2 of 2 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9894202 | Method for automated handling of outbound contacts requiring assured connection to a live agent | Stanislav V. Zgardovski | 2018-02-13 |
| 9866691 | System and methods for predicting future agent readiness for handling an interaction in a call center | Georgiy N. Shashkov, Stanislav V. Zgardovski, Nikolay Korolev | 2018-01-09 |