| 9813559 |
Addressing trunk-related resource deficiencies for a predictive dialer using a dynamic pacing algorithm |
James K. Noble, Jr. |
2017-11-07 |
| 9787840 |
Forecasting and scheduling campaigns involving different channels of communication |
Ellwood I. Neuer, III, Jason P. Ouimette |
2017-10-10 |
| 9779729 |
Predicting outcomes for events based on voice characteristics and content of a voice sample of a contact center communication |
Jason P. Ouimette |
2017-10-03 |
| 9781264 |
Best time to communicate with parties having multiple contacts |
James K. Noble, Jr. |
2017-10-03 |
| 9736304 |
Forecasting and scheduling campaigns involving sending outbound communications that generate inbound communications |
Ellwood I. Neuer, III, Jason P. Ouimette |
2017-08-15 |
| 9736303 |
Best time to call parties having multiple contacts |
James K. Noble, Jr. |
2017-08-15 |
| 9692893 |
Pacing outbound communications that generate inbound communications |
Jason P. Ouimette |
2017-06-27 |
| 9686747 |
Regulate current battery usage of a mobile device |
James K. Noble, Jr. |
2017-06-20 |
| 9600789 |
Forecasting and scheduling campaigns involving sending outbound communications that generate inbound communications |
Ellwood I. Neuer, III, Jason P. Ouimette |
2017-03-21 |
| 9552812 |
Predicting outcomes for events based on voice characteristics and content of a voice sample of a contact center communication |
Jason P. Ouimette |
2017-01-24 |