| 9819799 |
System and method for monitoring customer satisfaction in an ongoing call center interaction |
— |
2017-11-14 |
| 9819798 |
Computer-implemented system and method for efficiently facilitating appointments within a call center via an automatic call distributor |
Gilad Odinak, Tamilselvan Ramasamy |
2017-11-14 |
| 9781256 |
Computer-implemented system and method for determining a status of a call connection |
— |
2017-10-03 |
| 9774727 |
Secured communication via location awareness |
Scott C. Forbes, Linda Criddle, Lon-Chan Chu, Kuansan Wang, Michael D. Malueg |
2017-09-26 |
| 9738685 |
Use of ruthenium complexes for preparing amides, polypeptides and cyclic dipeptides |
Chidambaram Gunanathan, Yehoshua Ben-David, Ekambaram Balaraman, Boopathy Gnanaprakasam, Jing Zhang |
2017-08-22 |
| 9667793 |
System and method for providing ongoing call center call assistance with the aid of a digital computer |
Gilad Odinak, Howard M. Lee |
2017-05-30 |
| 9633658 |
Computer-implemented system and method for transcription error reduction during a live call |
— |
2017-04-25 |
| 9621726 |
Computer-implemented system and method for detecting events for use in an automated call center environment |
Gilad Odinak, Howard M. Lee |
2017-04-11 |
| 9560196 |
Computer-implemented system and method for determining call connection status |
— |
2017-01-31 |
