Issued Patents 2016
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9497314 | Mining data for services | Kuansan Wang, Linda Criddle, Lon-Chan Chu, Michael D. Malueg, Scott C. Forbes | 2016-11-15 |
| 9392108 | Computer-implemented system and method for efficiently reducing transcription error during a call | — | 2016-07-12 |
| 9392117 | Computer-implemented call center architecture and method for optimizing customer experience through in-band expert intervention | Gilad Odinak, Howard M. Lee | 2016-07-12 |
| 9357382 | Computer-implemented system and method for validating call connections | — | 2016-05-31 |
| 9290441 | Use of ruthenium complexes for formation and/or hydrogenation of amides and related carboxylic acid derivatives | Chidambaram Gunanathan, Yehoshua Ben-David, Ekambaram Balaraman, Boopathy Gnanaprakasam, Jing Zhang | 2016-03-22 |