Issued Patents 2011
Showing 1–2 of 2 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 8000989 | Using true value in routing work items to resources | Sarah H. Kiefhaber, Joylee E. Kohler, Henry R. Paddock, Rodney A. Thomson | 2011-08-16 |
| 7936867 | Multi-service request within a contact center | Deborah Hill, Sarah H. Kiefhaber, Joylee E. Kohler, Henry R. Paddock, Rodney A. Thomson | 2011-05-03 |