Issued Patents 2005
Showing 1–2 of 2 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 6922689 | Method and apparatus for auto-assisting agents in agent-hosted communications sessions | — | 2005-07-26 |
| 6898190 | Method for estimating telephony system-queue waiting time in an agent level routing environment | Nikolay Anisimov, Gregory Pogossians, Vladimir N. Deryugin, Dmytro G. Balkin, Luben Stoilov | 2005-05-24 |