Issued Patents 2004
Showing 1–3 of 3 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 6816733 | Tracking agent call processing locations in connection with an automatic call distribution system | Anthony Dezonno, Mark Power, Daniel F. Baker | 2004-11-09 |
| 6804668 | Natural language agent for monitoring a threaded discussion | Anthony Dezonno, Mark Power, Kenneth E. Venner, Jared Bluestein, Jim F. Martin +2 more | 2004-10-12 |
| 6771746 | Method and apparatus for agent optimization using speech synthesis and recognition | James L. Beck | 2004-08-03 |