Issued Patents 2004
Showing 1–3 of 3 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 6766014 | Customer service by batch | Andrew D. Flockhart, Lucinda M. Sanders | 2004-07-20 |
| 6704410 | System for automatically assigning skill levels to multiple skilled agents in call center agent assignment applications | Andrew D. Flockhart, Lucinda M. Sanders, Paul L. Richman, Darryl J. Maxwell | 2004-03-09 |
| 6690788 | Integrated work management engine for customer care in a communication system | David Bauer, Andrew D. Flockhart, Lucinda M. Sanders, Gary King, Darryl J. Maxwell +3 more | 2004-02-10 |