Issued Patents 2004
Showing 1–2 of 2 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 6748073 | Uninterrupted automatic call distribution during failure and recovery of computer-telephony integration | Joaquin Omar Alvarado, Andrew D. Flockhart, Eugene P. Mathews, Peter Matteo, Christopher Moss +1 more | 2004-06-08 |
| 6707903 | Automated workflow method for assigning work items to resources | Andrew D. Flockhart, James M. Landwehr, Colin L. Mallows, Sami Qutub, Rafal Sitkowski +6 more | 2004-03-16 |