Issued Patents 1997
Showing 1–3 of 3 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 5696811 | Method and system for automatically monitoring the performance quality of call center service representatives | David Thompson McCalmont | 1997-12-09 |
| 5684870 | Method and system for transferring calls and call-related data between a plurality of call centers | Bruce L. Hitson, David Thompson McCalmont | 1997-11-04 |
| 5621789 | Method and system for integrating a plurality of call center agent performance enhancement modules | David Thompson McCalmont, Bruce L. Hitson | 1997-04-15 |